These scenarios expose business in terms of lost revenue and lost opportunities. Afterwards experiencing a service functioning problem, clients take their business away rather than spend the time to submit a complaint.
Most IT departments have little insight to determine how well applications are truly performing for their users. Wasting valuable time in troubleshooting the problem.
Microcreation end user experience monitoring solution gives you ability to find and fix performance problems before anyone even notices. With end user experience monitoring you can run your IT department more efficiently and cost effectively because IT team focus on items that have the greatest impact to the business.